Suppose you’re a member of a motel chain’s “frequent sleeper” program. Suppose this chain starts crediting someone else’s stays to your account. Suppose this results in extra free night certificates being sent your way just as you’re thinking of a weekend getaway.
Do you:
- Alert them to the issue and return those certificates?
- Use the damned things as quickly as you can before they figure out what happened?
Hmmm…
2 is always better than 1
Take the free night but forgo the complimentary mini-muffin. It’ll balance out the guilt.
You think I can afford to do business at a chain with free mini-muffins? At my price point, I’d have to forego the complimentary toilet paper…