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October 1996

Visit from Duncan

 

No sooner do I return from Minneapolis and points midwest than I am treated to a visit from one of my oldest friends and closest soulmates (i.e. we laugh at the same stupid stuff and fibish each other’s sarcastic and ironic sentences…). I’ve known Duncan since we were idealistic young radio gods at WUAG in Greensboro, and we presided as Program Director (Duncan) and Music Director (me) during what some people — especially us — refer to as the “golden age” of the station. Duncan and Jeff (who visited earlier this summer) are just about the only two friends with whom I’ve kept in touch in uninterrupted fashion since 1982.

An expiring frequent flier ticket at an opportune moment brought Duncan to Planet SOMA for the first time. I learned of this visit while checking e-mail in Minneapolis. It made for a good end to a haevy tourist season; seems all my long lost friends decided this was the time to visit the City.

Duncan arrived midday on Wednesday, just as I was in the midst of my “I’m back from my vacation and I’m now sick” moments, as well as my “I’m back from my vacation and I hate my job more than ever” moment. I fear this kept my energy level down and I hope that I still managed to be an effective civic booster. Unfortunately, my web energy level was down too, having just completed the Minneapolis pages. But here goes:

Some highlights:

  • We ate well, with excursions to Tad’s Steaks, Welcome Home, the Palace, the Tonga Room (with mutual pal Mark), Ma Ma Wa, and (of course) Jack in the Box.
  • A few romps through the Planet SOMA hotspots, including Hole in the Wall, My Place, Sissybar at the Powerhouse, Tops and Bottoms at the Stud, and a rare visit to the Castro by your host. Duncan’s comment about My Place: “there are lots of attractive unemployed men there in the afternoon”.
  • The “Full House” tour of postcard row (pictured below).
  • The obligatory visit to the Marin Headlands and views of the Golden Gate Bridge (also pictured below).
  • Duncan’s trip — with Dan — to places where they keep all the nature. I don’t know the way to these places.
  • The circular escalators at San Francisco Centre, a strange fight on Muni at Castro Street Station, the traffic system at KRON-TV, Brainwash, lotsa pinball, and the dang cable cars.
  • Maybe the best part: taking transit all the way to San Bruno in desperate need of a Sears, and running into my landlords as we pondered how to get back. We came back in the back of their truck, very cold and very illegal in California. Of course, my landlord is a cop, so he wasn’t tremendously worried about a ticket…

I’m not sure Duncan was completely infected with my love of the City, but I get the feeling he was pretty fond of it. The neighborhood bars seem to be in a major state of tediousness, which several friends have confirmed is not just my opinion. But I gotta say that Planet SOMA in its worst periods is better than most places at their best. I think it was a good trip; I enjoyed it at least, which is after all the most important part. It was good to see Duncan; I have this plan to expose all my best friends to San Francisco and then have them move here. It’ll save me a fortune on vacations.

I Hate My Job

Over seven years ago, I began my current career in cutomer service management (which followed my previous four-year career in customer service management). Things have gotten steadily worse over the years, especially now that I work in an atmosphere which caters to Financial District corporate slime.

I don’t understand these people. I don’t speak their language. I do not share their priorities. It has always been my belief that you get better results by being nice to people than by throwing attitude from your first encounter. I am completely unwilling to go out of my way for customers who are condescending and rude from the minute they walk in the door. Unfortunately, coprorate culture — especially in large cities — seems to have brainwashed its clones into beleiveing that rudeness is perveived as an efficient, assertive, and businesslike attitude. Rudeness gets results! Yeah, right…

Some recent highlights in my career: I’ve been called stupid by a for not having the psychic powers to decipher an order messengered to me with no instructions, told I was full of shit for following federal law, called sexist for waiting on a man who was in line in front of a woman, called racist for asking a gentleman who was not a customer but had been using the phone for an hour to let actual paying customers use it, and told to “fuck off” for not dropping all pending business to do the impossible immediately for a stockbroker swine.

Today, a woman threatened to sue me. This has happened before, when a job was not comlpleted on time for example. Lawyer-swine love to threaten “lowly” service employees with litigation, assuming we’re too damn stupid to know that (a) they have no case, and (b) our corporate lawyers can most likely kick their asses. This woman, however, threatened to sue me because I told her I’d call the police if she didn’t get out of my store and stop poking me in the face. Yuppies hate it when you remind them they’re breaking the law by physically assaulting you.

I Quit

Work has been pretty exhausting, and my weekend started with an eleven hour sleep marathon last night. Serving the corporate clones is starting to drive me insane; one more run-in with a condescending stockbroker or lawyer is going to send me over the edge and it’ll be yuppie-kebobs for lunch. This week a customer threatened to sue us because he had to wait more than 2 minutes to pay. Another sleazoid got pissed because we wouldn’t spend fifteen bucks to messenger her ten dollar order to her. It’s a truly frightening thing that these stressed-out corporate stooges are pretty much in control of the country. Fortunately, I’m starting to have some nibbles on the new job search.

OK…enough on crappy customers. The purpose of this rant is to announce that after seven years and two months in my current job, I gave notice today. Granted, it was a long notice — over two months. And no, I don’t have another job lined up as yet. But there sometimes comes a point when you gotta get out, and that time has arrived for me. I really hate that I’ll no longer be seeing a group of people I really love on a daily basis; the people I work with are the absolute best. Hell, I even like my boss (imagine that…)

This is kinda big news; I have this tremendous fear of being unemployed and I’ve only had two full-time jobs in all of my adult life (I tend to hang on along time…) I think the company will survive without me and I’m pretty sure I’ll survive without the company. At any rate, I’ve developed a certain inner peace which is quite pleasing for me right now!

If you’re in need of a pretty nice guy who writes decent HTML and does OK with English too, let me know. I’m available soon.