I stepped outside a few minutes ago, almost got knocked over by the breeze from the bay, and thought “it’s chilly tonight”. The weather is normal again. I am happy.
This afternoon, I was not happy. I finally told AT&T to fuck off after being a long-distance customer since 1986. I’d been thinking of it for quite a while, mainly because of their erratic billing (bi-monthly? quarterly? hell, who knows?) and all their miscellaneous semi-hidden charges.
Today’s bill, though, was the last straw: they charged me $16.00 for a 20-minute call from Fresno to Greensboro for using 102880 (the method they pushed for so many years) rather than dialing their fucking toll-free number. I could have gotten a better rate using a pay phone owned by the Mafia. And, of course, none of their phone people were particularly helpful (and none would connect me with a supervisor) so I ditched them for Working Assets. Simple. Took 15 minutes, and now I get free ice cream for a year too…
It’s been a bad month for me and phones (not to mention other customer support issues). I’m probably on some 1-800 blacklist now, too; I have a pretty short fuse when I’m getting fucked over. Especially when I’m getting fucked over by idiots at some call center who may well be convicts for all I know.
And your day?
